Terms of service

Terms of Service

Welcome to Buy Basket. By accessing or using our website, https://buybasket.co.in/, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website.

1. About Buy Basket

Buy Basket is an online shopping platform offering a variety of everyday and useful products to customers across India.

The website is promoted and digitally managed by D K ENTERPRISE. Product fulfillment, packaging, shipping, and delivery may be handled by third-party fulfillment and logistics partners.

2. Business Information

Business / Marketing Agency:
D K ENTERPRISE

GSTIN:
24GCCPP2260P1Z9

Website:
https://buybasket.co.in/

Email:
support@buybasket.co.in

Business Address:
Near Rajwada Party Plot, First Floor,
Flat No. 103/D, Star Palace,
New Kosad Road, Kosad,
Surat, Gujarat – 394107, India

3. Website Usage

By using this website, you agree to use it only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.

You must not attempt to:

  • Use the website for fraudulent or unlawful activities.

  • Interfere with the website's operation or security.

  • Access restricted areas without authorization.

  • Copy, reproduce, or misuse website content without permission.

  • Submit false, misleading, or unauthorized information.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and other information displayed on the website are accurate.

However, minor differences in product color, appearance, packaging, or specifications may occur due to screen settings, manufacturing changes, or other circumstances.

5. Prices and Offers

Product prices, discounts, offers, and availability may change at any time without prior notice.

We reserve the right to correct pricing or listing errors and to cancel an order where an obvious error has occurred.

6. Orders and Order Acceptance

Placing an order on our website constitutes a request to purchase a product. An order may be accepted, rejected, or cancelled based on product availability, pricing errors, payment issues, verification requirements, suspected fraud, or other legitimate reasons.

We may contact you using the details provided during checkout for order verification or delivery purposes.

7. Cash on Delivery (COD)

Cash on Delivery may be available for eligible products, locations, and orders.

COD orders may be subject to verification before dispatch. We reserve the right to cancel or restrict COD orders where there is a reasonable concern regarding fraudulent, incomplete, or repeated non-delivery orders.

8. Payment

For prepaid orders, payments are processed through available third-party payment providers. Customers are responsible for providing accurate payment and billing information.

We are not responsible for delays or failures caused by third-party payment service providers.

9. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery timelines are estimates and may be affected by courier delays, weather, holidays, remote locations, transportation issues, or other circumstances beyond our reasonable control.

10. Returns, Refunds and Cancellations

Returns, replacements, refunds, and cancellations are governed by our applicable Return and Refund Policy.

Customers should review the Return and Refund Policy before placing an order.

11. Customer Responsibilities

Customers are responsible for providing accurate name, mobile number, email address, shipping address, and other information required to process and deliver an order.

Buy Basket will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

12. Intellectual Property

Unless otherwise stated, the content available on the Buy Basket website, including text, graphics, logos, images, designs, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use such content without appropriate authorization.

13. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics tools, advertising platforms, technology providers, and other service providers.

Use of such third-party services may be subject to their own terms and privacy policies.

14. Website Availability

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or modify website features for maintenance, upgrades, security, or other operational reasons.

15. Limitation of Liability

To the extent permitted by applicable law, Buy Basket and D K ENTERPRISE will not be liable for losses or damages arising from circumstances beyond our reasonable control, including third-party service failures, courier delays, technical issues, unauthorized access, or events outside our control.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Force Majeure

We will not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, severe weather, government actions, strikes, transportation disruptions, technical failures, or other unforeseen events.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

18. Changes to These Terms

We may update or modify these Terms of Service from time to time. Updated terms will be published on the website, and continued use of the website after such changes may constitute acceptance of the revised terms.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

20. Contact Us

For questions regarding these Terms of Service, orders, products, or other concerns, please contact:

Email: support@buybasket.co.in

Website: https://buybasket.co.in/

Business / Marketing Agency: D K ENTERPRISE

GSTIN: 24GCCPP2260P1Z9

Business Address:
Near Rajwada Party Plot, First Floor,
Flat No. 103/D, Star Palace,
New Kosad Road, Kosad,
Surat, Gujarat – 394107, India