Privacy policy

Privacy Policy

Buy Basket respects your privacy and is committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you visit or use our website, place an order, or contact us, we may collect information such as:

  • Name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and transaction details

  • Payment-related information

  • Device, browser, IP address, and website usage information

  • Information provided when contacting customer support

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Process payments and Cash on Delivery (COD) orders

  • Provide customer support

  • Handle returns, refunds, replacements, and cancellations

  • Communicate order and service updates

  • Prevent fraud, misuse, and unauthorized activities

  • Improve our website, products, and services

  • Send promotional or marketing communications where permitted

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment service providers. Buy Basket does not necessarily store complete debit card, credit card, or banking credentials on its own servers. Payment information may be handled directly by the relevant payment provider according to its privacy and security practices.

4. Sharing of Information

We may share necessary information with trusted third parties who help us operate our business, including:

  • Payment service providers

  • Courier and logistics partners

  • Fulfillment and delivery partners

  • Technology and website service providers

  • Customer support providers

  • Marketing and analytics service providers

  • Fraud prevention and security providers

  • Government authorities or legal bodies when required by law

We do not intend to sell customers' personal information for unrelated commercial purposes.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, measure advertising performance, and provide a better shopping experience.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

8. Third-Party Services and Links

Our website may contain links to third-party websites, payment services, advertisements, or other external services. We are not responsible for the privacy practices or content of third-party websites. Customers are encouraged to review the privacy policies of those third parties.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children. If we become aware that personal information has been collected from a child without appropriate authorization, we may take reasonable steps to delete such information.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or other appropriate action concerning your information.

For privacy-related requests or questions, please contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements. Any updated version will be published on this website with the revised policy.

12. Contact Information

Business / Marketing Agency:
D K ENTERPRISE

GSTIN:
24GCCPP2260P1Z9

Website:
https://buybasket.co.in/

Email:
support@buybasket.co.in

Business Address:
Near Rajwada Party Plot, First Floor,
Flat No. 103/D, Star Palace,
New Kosad Road, Kosad,
Surat, Gujarat – 394107, India

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at support@buybasket.co.in